Frequently Asked Questions (FAQ)

  1. Who are we and what do we do?
    We are a general trading company, based in Dubai, UAE. Engaged in the business of Import, Exports, Re-export and Distribution of fast moving consumer products and services. We manufacture and distribute products under our brand name FESTIVA. We cater to bulk as well as retail requirements.
  2. Where are our products manufactured or sourced from?
    Our products are primarily manufactured and sourced from INDIA, however we have supply partners from various other markets like, china, Sri Lanka, Indonesia, Malaysia to name a few.
  3. How do we ensure product quality and reliability?
    We have a network of trusted and reliable manufactures and suppliers worldwide, who has been in the industry for many years with expertise and experience to their advantage. We only import/ export products after we do our due diligence on quality and reliability of the consumables. We ensure we have all the necessary lab reports and quality certification before we source the products.
  4. What is FESTIVA and what products do FESTIVA have?
    FESTIVA is the brand under which we manufacture and distribute our own products. WE have entered the market with blends of tea, mainly catering to the HORECA market and currently distribute catering blends to more than 400 café and restaurants in the UAE, and growing as we speak. We are gradually increasing our product range and will soon launch spices, pulses and grains to name a few.
  5. What is our Specialty in the catering TEA blends?
    Though not limited to, we supply blends specially made, keeping in mind the cafeterias and restaurants. We are one of the very few suppliers who has exclusive catering blend of TEA DUST, used for tea made with fresh milk or the samovar tea brewing unit. We are soon branding and blending a mix of tea blends for the lower segment or the price conscious consumers.
  6. Why should a HORECA businesses buy FESTIVA Black Tea blends?
    We consider the following factors that gives us edge over other competitors: –
    Price competitiveness,
    Quality assurance
    Any time Delivery service
    Value for money
    Above all “ we value your sales “
  7. Which retail Outlet in the UAE sells FESTIVA products?
    We are in the process of introducing our range of products for the supermarkets and hypermarkets, in the near future. However, currently we are ready to be on shelf with our black tea product range and we are in the finalization stages.
  8. Where is FESTIVA Tea blends processed and Packaged for export?
    We have an expertise of 20yrs in the tea industry, with many accreditations from the industry to our credit. Our blending unit is based in Cochin, Kerala, where the teas are sourced and blended to perfection and packaged for export. Our production unit handles all areas with utmost efficiency.
  9. Are we looking for distributors in the GCC / other international markets?
    We believe business networking and joining hands with likeminded business propositions. We welcome companies interested to distribute our products in their market. Please feel free to write to us and let’s discuss the possibilities for mutually profitable partnerships.
  10. Do we do private labeling for other companies?
    Yes, let us know your requirements and we are well equipped and efficient to provide products under your brand. Currently over main focus is on wholesale of TEA under private brands. Our Product, Your brand, your label, your design, customized to your needs for your target market.

Anymore questions that we haven’t answered?
Please feel free to write/message or call.